Terms of use

Last updated: November 12, 2026

These terms govern the use of Siklum, a platform operated by Siklum ("Siklum"), by the company that contracts the service (the "Company"), the people it authorizes (the "Users") and the business partners in the partner program. By creating an account, accepting an invitation or registering as a partner, you accept these terms.

1. Purpose of the service

Siklum lets you register suppliers, verify their tax and legal status against public sources, collect their file through a portal, calculate an indicative risk score and monitor changes. Siklum provides a technology service; it is not a law firm, an accounting firm or a tax advisor.

2. Accounts and roles

The Company appoints an administrator, who invites other Users and assigns them a role (analyst, manager or administrator). Each User is responsible for the actions taken with their access and must keep their authentication credentials confidential. The Company must revoke access for anyone who is no longer authorized.

3. Acceptable use

The platform may be used only to evaluate and monitor suppliers with which the Company has or is evaluating a business relationship, handling personal data in accordance with the law and its privacy notice. Using the information for other purposes, reselling it, extracting it in bulk, attempting to access other accounts' data or interfering with the service is prohibited.

4. Risk score and decisions

The score and alerts are indicative; they are calculated with defined rules and with reading assisted by artificial intelligence. They do not replace the Company's judgment or constitute legal, tax or financial advice. The decision to start, continue or end a business relationship rests solely with the Company and is recorded with name, date and time.

5. Public sources

The information comes from public and third-party sources (SAT, OFAC, OpenSanctions, media, court bulletins, geolocation, websites) that may contain errors, omissions or delays beyond Siklum's control. The Company must confirm with the official source any data on which a relevant decision depends.

6. Confidentiality and personal data

Siklum treats the information of the Company and its suppliers as confidential and acts as processor following the Company's instructions, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, and may use sub-processors (such as Ztify's engines) under equivalent obligations. The Company is responsible for having the privacy notice and consent required by law.

7. Partner program

The partner submits company pre-registrations and receives the agreed commission on the monthly fee those companies pay, as shown in their portal. Siklum may reject a pre-registration, adjust the commission with prior notice and remove a partner for misuse.

8. Intellectual property

The platform, its code, design, evaluation rules, trademarks and documentation are the property of Siklum or its licensors. The Company receives a limited, non-exclusive and non-transferable license for the term of the service. Uploaded documents and data remain the Company's; Siklum uses them only to provide the service.

9. Retention and audit log

Approved or rejected reports are kept for ten years. Evaluations that are not submitted are archived after 30 days of inactivity and deleted 30 days later. Every relevant action is recorded in an audit log the Company can consult. When the service ends, the Company may export its information for 30 days; after that it is deleted, except what the law requires to be kept.

10. Availability and limitation of liability

Siklum strives to keep the service available, but may suspend it for maintenance, security or causes beyond its control. To the extent permitted by law, Siklum is not liable for the Company's business decisions, for errors or delays in public sources, for suppliers' conduct, or for indirect damages or lost profits. Siklum's total liability is limited to the amount paid for the service in the twelve months before the event giving rise to it.

11. Changes

Siklum may change these terms and the service; relevant changes are notified to the account administrator at least 15 days in advance. Continued use implies acceptance; if the Company does not agree, it may terminate the service.

12. Governing law and jurisdiction

These terms are governed by the laws of the United Mexican States. For any dispute, the parties submit to the competent courts of Mexico City, waiving any other jurisdiction.

Contact: soporte@siklum.com.